--- title: "ChatSpot Weekly Update - #1" description: Discover the latest ChatSpot updates. This week covers UI improvements, enhanced email campaign analysis, new parameter guidance, and more. --- **ChatSpot is graduating to HubSpot** This month, we're moving ChatSpot into HubSpot to work alongside you wherever you are in your CRM. [Learn more](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) # ChatSpot Weekly Update - #1 [ Dylan ](https://blog.chatspot.ai/author/dylan) 04/24/2023 1 Minutes Welcome to the first edition of our weekly ChatSpot update series. Every Monday, I'll be sharing the latest and greatest improvements, updates, and features that we've been working on. Our goal is to keep you informed and engaged with the progress we're making. This week's video highlights the following improvements to ChatSpot:  - **Improved UI for text wrapping**: Now, our text editor is more responsive, making it easier to read and edit longer prompts such as tweets or blog posts. - **Enhanced email campaign performance analysis:** We've added unique opens, open rate as a percentage, and click-through rate as a percentage to provide you with more impactful data. - **New parameter guidance:** To reduce errors and make it even easier for you to get the data you need, we've added a parameters modal for specifying inputs in suggested prompts. - **Error reduction for keyword analysis: **ChatSpot now shows both organic and paid keyword data in one table when you don't specify either, making it easier to get the information you need. Stay tuned for more updates next Monday, and have a great week!   --- #### Share: - [Follow us on Facebook ](http://www.facebook.com/share.php?u=https://blog.chatspot.ai/chatspot-weekly-update-1) - [Follow us on Twitter ](https://twitter.com/intent/tweet?url=https://blog.chatspot.ai/chatspot-weekly-update-1&text=ChatSpot%20Weekly%20Update%20-%20#1) - [Follow us on Linkedin ](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.chatspot.ai/chatspot-weekly-update-1) - [Follow us on Pinterest ](http://pinterest.com/pin/create/button/?url=https://blog.chatspot.ai/chatspot-weekly-update-1&text=ChatSpot%20Weekly%20Update%20-%20#1description=Welcome%20to%20the%20first%20edition%20of%20our%20weekly%20ChatSpot%20update%20series.%20Every%20Monday,%20I'll%20be%20sharing%20the%20latest%20and%20greatest%20improvements,%20updates,%20and%20features[...]&media=) --- [#### Yippee It's ChatSpot 3, Now With GPT-4! ##### Previous Post ](https://blog.chatspot.ai/yipee-its-chatspot-3-alpha) [#### ChatSpot, you've changed. ##### Next Post ](https://blog.chatspot.ai/chatspot-youve-changed) --- ## Related Posts It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. #### [ChatSpot is moving into HubSpot](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) Adam Stevenson | announcements 09/04/2024 Adam here 👋 Product Manager for ChatSpot. [Read More](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) #### [We've Been Listening: What We're Hearing and What We're Doing](https://blog.chatspot.ai/weve-been-listening) Kian | announcements 03/11/2024 It's been quiet. Don't let the quiet fool you -- just like you, we've been busy since the start of [Read More](https://blog.chatspot.ai/weve-been-listening) #### [ChatSpot, you've changed.](https://blog.chatspot.ai/chatspot-youve-changed) Dylan | announcements 05/01/2023 Change is a good thing, in this week's product update, we're thrilled to unveil three enhancements [Read More](https://blog.chatspot.ai/chatspot-youve-changed) ```json { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "Does ChatSpot.ai have access to all of my HubSpot data?", "acceptedAnswer": { "@type": "Answer", "text": "

ChatSpot.ai will access the data you request it to surface via interacting with ChatSpot.ai. HubSpot customer data is not preemptively synchronized or downloaded to a separate database. Access to data within a HubSpot account is initiated based on a user-submitted prompt. It occurs on an 'as needed' basis.

" } }, { "@type": "Question", "name": "What data does ChatSpot.ai share with OpenAI? How is it being used by OpenAI?", "acceptedAnswer": { "@type": "Answer", "text": "

The prompts you submit to ChatSpot.ai will be shared with OpenAI. For example, if you ask ChatSpot.ai to 'add xyz@gmail.com to my CRM', the text in quotes will be shared with OpenAI.
OpenAI will not use your prompts to train or improve their models. OpenAI will use your prompts for content moderation purposes and will delete those prompts after 30 days. You can learn more about how OpenAI uses your prompts by reviewing OpenAI's API Data Usage Policy.

" } }, { "@type": "Question", "name": "What data is being shared with third parties when I use ChatSpot.ai?", "acceptedAnswer": { "@type": "Answer", "text": "

Your user prompts (e.g., when you ask ChatSpot.ai to 'add xyz@gmail.com to my CRM') will be shared with OpenAI and stored by ChatSpot.ai.
Your user prompts and customer data in your HubSpot account will not be shared with other third parties in a way that is attributable to you. ChatSpot.ai will parse your user prompts and submit 'queries' to other third parties that provide information in ChatSpot.ai results; these queries will not be attributable to you as a user.
You may choose to integrate your Google Drive account with ChatSpot.ai, but ChatSpot.ai only has access to documents it creates (e.g., Google Sheets and Slides) – it cannot read any other Google documents in your account.

" } }, { "@type": "Question", "name": "If my HubSpot account is hosted on the EU data center, and I use ChatSpot.ai, will my data leave the EU?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes. As stated in OpenAI's API Data Usage Policy, OpenAI processes and stores data in the US. ChatSpot.ai has signed a Data Processing Agreement with OpenAI with adequate data transfer mechanisms in place. HubSpot will also store your prompts and inputs on its product infrastructure in the US.

" } }, { "@type": "Question", "name": "What is the source of the output? How accurate are the results?", "acceptedAnswer": { "@type": "Answer", "text": "

ChatSpot.ai uses a variety of services to respond to your questions and prompts. For example, if you ask ChatSpot.ai for news about a specific company, ChatSpot.ai will use a news API to surface relevant news stories. This tool is still in beta, so you should verify the accuracy of content generated by ChatSpot.ai.

" } }, { "@type": "Question", "name": "How does ChatSpot.ai handle user permissions?", "acceptedAnswer": { "@type": "Answer", "text": "

Any HubSpot user that has sufficient permission to install applications can install ChatSpot (this is controlled by user role permissioning in HubSpot).
ChatSpot limits users to accessing only the types of data permitted, based on their OAuth access grant. However, OAuth applications do not enforce security for individual objects. So, if a user has the ability to view contacts, they will be able to view all contacts.

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