--- title: ChatSpot Blog description: Sharing products updates, news, and musings on ChatSpot.ai. --- **ChatSpot is graduating to HubSpot** This month, we're moving ChatSpot into HubSpot to work alongside you wherever you are in your CRM.Ā [Learn more](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) ![nodes-blue](https://blog.chatspot.ai/hubfs/nodes-blue.svg) ## ChatSpot Blog Sharing product updates, news, and musings on ChatSpot.ai. #### [ChatSpot is moving into HubSpot](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) Adam Stevenson 09/04/2024 Adam here šŸ‘‹ Product Manager for ChatSpot. [Continue Reading...](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) #### [We've Been Listening: What We're Hearing and What We're Doing](https://blog.chatspot.ai/weve-been-listening) Kian 03/11/2024 It's been quiet. Don't let the quiet fool you -- just like you, we've been busy since the start of... [Continue Reading...](https://blog.chatspot.ai/weve-been-listening) #### [Your Swiss Army Knife for Blogging Success!](https://blog.chatspot.ai/your-swiss-army-knife-for-blogging-success) Devyn 10/26/2023 Iā€™m betting most marketers can identify with the plight of the Swiss Army knife. You have to be... [Continue Reading...](https://blog.chatspot.ai/your-swiss-army-knife-for-blogging-success) #### [Delivering business wisdom with HubSpot Academy and ChatSpot.ai](https://blog.chatspot.ai/expert-business-education) Dylan 10/05/2023 After a brief hiatus post-INBOUND, we're back with ChatSpot updates. This week, we've got a major... [Continue Reading...](https://blog.chatspot.ai/expert-business-education) #### [Meet ChatSpot, INBOUND 2023 Recap](https://blog.chatspot.ai/meet-chatspot-inbound-2023-recap) Dylan 09/18/2023 INBOUND 2023 was incredible to say the least. Four days jam packed with thought provoking and... [Continue Reading...](https://blog.chatspot.ai/meet-chatspot-inbound-2023-recap) #### [Your Favorite Prompts](https://blog.chatspot.ai/your-favorite-prompts) Dylan 08/30/2023 Happy (almost half) birthday, ChatSpot! In this week's update - we're highlighting your favorite 5... [Continue Reading...](https://blog.chatspot.ai/your-favorite-prompts) #### [Talk to Your Business Data](https://blog.chatspot.ai/talk-to-your-data) Dylan 08/23/2023 Each day we make hundreds of decisions. Sometimes these decisions are data-backed and sometimes we... [Continue Reading...](https://blog.chatspot.ai/talk-to-your-data) #### [Love At First Sight](https://blog.chatspot.ai/love-at-first-sight) Dylan 08/16/2023 ChatSpot, meet HubSpot. HubSpot, ChatSpot. These two have been friends for a while, but it's time... [Continue Reading...](https://blog.chatspot.ai/love-at-first-sight) #### [Straight to the point. ChatSpot AI helps you move faster.](https://blog.chatspot.ai/summary) Dylan 08/09/2023 ChatSpot has a whole new look šŸ˜Ž and 3 new features that all help save you time, your most valuable... [Continue Reading...](https://blog.chatspot.ai/summary) #### [Start spreading the news](https://blog.chatspot.ai/start-spreading-the-news) Dylan 08/02/2023 šŸŽ¶ Start spreading the news šŸŽ¶ this week, ChatSpot's updates include a new feature - company news... [Continue Reading...](https://blog.chatspot.ai/start-spreading-the-news) ## Popular Posts #### [ChatSpot is moving into HubSpot](https://blog.chatspot.ai/chatspot-is-moving-into-hubspot) Adam Stevenson 09/04/2024 Adam here šŸ‘‹ Product Manager for ChatSpot. #### [3 New Prompts to Help You Research](https://blog.chatspot.ai/3-new-prompts-that-help-you-research) Dylan 05/15/2023 Three exciting developments this week, all related to researching with ChatSpot. Company research, #### [Straight to the point. ChatSpot AI helps you move faster.](https://blog.chatspot.ai/summary) Dylan 08/09/2023 ChatSpot has a whole new look šŸ˜Ž and 3 new features that all help save you time, your most valuable ```json { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "Does ChatSpot.ai have access to all of my HubSpot data?", "acceptedAnswer": { "@type": "Answer", "text": "

ChatSpot.ai will access the data you request it to surface via interacting with ChatSpot.ai. HubSpot customer data is not preemptively synchronized or downloaded to a separate database. Access to data within a HubSpot account is initiated based on a user-submitted prompt. It occurs on an 'as needed' basis.

" } }, { "@type": "Question", "name": "What data does ChatSpot.ai share with OpenAI? How is it being used by OpenAI?", "acceptedAnswer": { "@type": "Answer", "text": "

The prompts you submit to ChatSpot.ai will be shared with OpenAI. For example, if you ask ChatSpot.ai to 'add xyz@gmail.com to my CRM', the text in quotes will be shared with OpenAI.
OpenAI will not use your prompts to train or improve their models. OpenAI will use your prompts for content moderation purposes and will delete those prompts after 30 days. You can learn more about how OpenAI uses your prompts by reviewing OpenAI's API Data Usage Policy.

" } }, { "@type": "Question", "name": "What data is being shared with third parties when I use ChatSpot.ai?", "acceptedAnswer": { "@type": "Answer", "text": "

Your user prompts (e.g., when you ask ChatSpot.ai to 'add xyz@gmail.com to my CRM') will be shared with OpenAI and stored by ChatSpot.ai.
Your user prompts and customer data in your HubSpot account will not be shared with other third parties in a way that is attributable to you. ChatSpot.ai will parse your user prompts and submit 'queries' to other third parties that provide information in ChatSpot.ai results; these queries will not be attributable to you as a user.
You may choose to integrate your Google Drive account with ChatSpot.ai, but ChatSpot.ai only has access to documents it creates (e.g., Google Sheets and Slides) ā€“ it cannot read any other Google documents in your account.

" } }, { "@type": "Question", "name": "If my HubSpot account is hosted on the EU data center, and I use ChatSpot.ai, will my data leave the EU?", "acceptedAnswer": { "@type": "Answer", "text": "

Yes. As stated in OpenAI's API Data Usage Policy, OpenAI processes and stores data in the US. ChatSpot.ai has signed a Data Processing Agreement with OpenAI with adequate data transfer mechanisms in place. HubSpot will also store your prompts and inputs on its product infrastructure in the US.

" } }, { "@type": "Question", "name": "What is the source of the output? How accurate are the results?", "acceptedAnswer": { "@type": "Answer", "text": "

ChatSpot.ai uses a variety of services to respond to your questions and prompts. For example, if you ask ChatSpot.ai for news about a specific company, ChatSpot.ai will use a news API to surface relevant news stories. This tool is still in beta, so you should verify the accuracy of content generated by ChatSpot.ai.

" } }, { "@type": "Question", "name": "How does ChatSpot.ai handle user permissions?", "acceptedAnswer": { "@type": "Answer", "text": "

Any HubSpot user that has sufficient permission to install applications can install ChatSpot (this is controlled by user role permissioning in HubSpot).
ChatSpot limits users to accessing only the types of data permitted, based on their OAuth access grant. However, OAuth applications do not enforce security for individual objects. So, if a user has the ability to view contacts, they will be able to view all contacts.

" } }] } ```